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Privacy policy

NEOTEMPO SRL knows the importance of your data and is committed to protecting its confidentiality and security.
That is why it is important for us to provide you in a transparent, integrated and practical manner with the information related to the processing of your personal data as data subjects (users of the neotempo.md website, customers, potential customers, consumers, potential consumers) within the presence of the Personal Data Processing Policy, applicable for the purposes listed below.

This Policy applies to all devices used to access the neotempo.md website: Computer, smartphone, tablet.

If you do not agree with the terms and conditions related to their use (set out in this document from the point of view of personal data protection but also in the documents General Conditions, Privacy Policy from the point of view of confidential information, rights by author, etc.), please do not use the website www.neotempo.md.

According to the requirements of art. 23 of Law no. 133 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented.

NEOTEMPO SRL manages in safe conditions and only for the specified purposes, the personal data you provide us about you, in the context of visiting the site and purchasing NEOTEMPO SRL products.

By ticking the fact that you agree with the General Conditions and the Personal Data Processing Policy or, as the case may be, by continuing to use our website and products after reading this Policy, you agree to this Personal Data Processing Policy personal.

At the same time, we reserve the right to periodically update and modify this Privacy Policy, to reflect any changes in the way we process your personal data or any changes in legal requirements.

In case of changes or a modified version of the Privacy Policy, they will be displayed on our website.
We recommend that you periodically check the content of this Privacy Policy.

The purposes for which we collect and process your personal data


NEOTEMPO SRL collects and processes your personal data for the following purposes:

  • Improvement of the collection presented on the website www.neotempo.md
  • Commercial activities, namely selling products on the www.neotempo.md website, managing customer accounts, research / market studies, statistics.
  • Marketing and advertising, promotional activities for NEOTEMPO SRL products, conducting promotional campaigns, sending newsletters (informative bulletins), tracking and monitoring product sales, consumer behavior research.
  • Post-sale activities, which include informing users/customers regarding the evaluation of the products and services offered (including the evaluation of the website www.neotempo.md), as well as improving the after-sales service.
  • For evidentiary purposes in connection with the above and archiving activities.

Categories of personal data we process:

  • To improve the collection presented on the website www.neotempo.md:

name, surname, address (domicile/residence), e-mail, technical information regarding the visitor's device; its location, IP address, type of hardware equipment, information related to the time interval as well as the date when the neotempo.md website was used.

  • For commercial activities including online sales on the website www.neotempo.md, customer account management, research / market studies, statistics:

name, surname, address (domicile/residence), e-mail, delivery addresses.

  • For marketing and advertising, promotional activities for NEOTEMPO SRL products, conducting promotional campaigns, sending SMS messages, tracking and monitoring product sales, consumer behavior research:

name and surname, phone/fax, e-mail, address (domicile/residence), habits/preferences/behaviour.

  • For post-sales activities, which include informing users/customers regarding the evaluation of the products and services offered (including the evaluation of the website www.neotempo.md), as well as improving the after-sales service: name and surname, date and place of birth, telephone/ fax, e-mail, address (domicile/residence), habits/preferences/behaviour, other data resulting from the evaluation of products by customers.

- in addition, NEOTEMPO SRL processes data related to: personal numerical code, identity card series and number, bank data, only for situations in which product replacements occur.

  • For evidentiary purposes in connection with the above and archiving activities: the storage of personal data mentioned for the above purposes in order to maintain records related to the activities carried out, for the protection of legal rights and the exercise of other rights according to the law and concluded contracts, the fulfillment of possible archiving requirements, in accordance with the legal provisions.


Personal data benefiting from a special protection regime, such as the personal numerical code, series and number of the identity document, will be collected and processed under limiting conditions and in accordance with the legal provisions to ensure compliance with the applicable rules in the field of data protection with look at them.

Providing personal data is necessary for NEOTEMPO SRL to carry out the activities listed above. A refusal on your part to provide us with this data could make it impossible for NEOTEMPO SRL to provide you with the respective services, information, respond to your requests or perform any other activities listed above.

Who do we disclose your personal data to?


In order to achieve one or more of the purposes mentioned above, NEOTEMPO SRL may disclose your personal data to the following categories of recipients:

NEOTEMPO SRL's contractual partners (such as the companies with which NEOTEMPO SRL is in partnership, but only on the basis of a confidentiality commitment from them, guaranteeing that this data is kept safe and that the provision of this personal information is do according to the legislation in force),

Service providers (marketing, payment/banking or other services), including entities that assist NEOTEMPO SRL in data processing as agents, insurers, public authorities (Prosecution, Police, courts and other authorized state bodies) , on the basis and within the limits of the legal provisions and as a result of expressly formulated requests, to other companies in the same group as NEOTEMPO SRL as well as you as a data subject in the context of exercising your right of access.

The data recorded by NEOTEMPO SRL are not sold to third parties and are used only for the purpose of improving services.


By reading this Policy, you have become aware of the fact that you are guaranteed the rights provided by law, respectively:

  • to be informed about the processing of your personal data, according to the law;
  • of access to your personal data;
  • of intervention on your personal data;
  • not to be subject to an automatic individual decision;
  • to object to the processing of personal data concerning you and to request the rectification, updating or deletion of data in accordance with the law
  • to address you to justice in case of violations of the relevant legislation.

*You can refuse, at any time and without justification, the processing of your personal data for marketing purposes, directly, by sending NEOTEMPO SRL an e-mail to office@neotempo.md.

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